Administration & IT (National 4)

The National Parent Forum of Scotland is grateful for the support of the Scottish Government, the Scottish Quali3cations Authority and Education Scotland in the preparation of this series. For more detailed course information: SQA: Education Scotland: www.educationscotland.gov.uk/nationalquali3cations/index.asp Curriculum for Excellence Key Terms and Features Fact3le: www.educationscotland.gov.uk/Images/CfEFact3leOverview_tcm4-665983.pdf www.parentforumscotland.org enquiries@parentforumscotland.org

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parentforumscot For more detailed course information: SQA: Administration and IT National 4: www.sqa.org.uk/sqa/45687.html Education Scotland: www.educationscotland.gov.uk/nationalqualifications/index.asp Curriculum for Excellence Key Terms and Features Factfile: www.educationscotland.gov.uk/Images/CfEFactfileOverview_tcm4-665983.pdf + ADDED VALUE UNIT NATIONALS IN A NUTSHELL The National Parent Forum of Scotland Summary of Administration and IT National 4 3 UNITS ADMINISTRATIVE PRACTICES IT SOLUTIONS FOR ADMINISTRATORS COMMUNICATION IN ADMINISTRATION ADDED VALUE UNIT: ADMINISTRATION AND IT ASSIGNMENT WHAT WILL MY CHILD EXPERIENCE DURING THE COURSE? • Active and independent learning through self and peer evaluations, reflecting on learning, making independent decisions • A blend of classroom approaches including practical and experiential learning; group work and peer learning; internet research; visits • Collaborative learning: working in pairs, small groups or larger groups to deliver presentations or organise events • Space for personalisation and choice: learners could choose methods of communicating information; learners could choose tasks in the Added Value Unit (Assignment) which most suit their interests and abilities • Applying learning • Embedding literacy and numeracy skills: communicating; reflecting; researching and presenting information; using technology. ASSESSMENT • To gain National 4, learners must pass all Units • Units are assessed as pass or fail by the school/centre (following SQA external quality assurance to meet national standards) • Unit assessment (or ‘evidence of learning’) could be presented in a variety of ways such as e-portfolios, presentations, diaries, written work. A portfolio of work may be prepared • The Added Value Unit (Assignment) will require learners to undertake practical administration and IT tasks in response to a brief, leading to a small-scale event or events. National 4 progresses onto National 5 ADMINISTRATION & IT SOCIAL STUDIES NATIONAL 4 What skills will my child develop? • an understanding of administration in the workplace • knowledge and understanding of key legislation affecting employees • knowledge and understanding of the key features of good customer care • IT skills in word processing, spreadsheets, databases, presentations, desktop publishing in familiar contexts • the ability to use IT skills in straightforward administrative tasks • organisational skills in the context of organising and supporting small-scale events • the ability to use technology appropriately for communication and investigation in familiar contexts • skills in organising, processing and communicating simple information in familiar contexts • knowledge and understanding of social issues such as internet safety, the impacts of IT • problem-solving, team-working and using initiative